1. Who we are

WinesApp is a digital platform dedicated to intelligent discovery within the world of wine, connecting consumers, producers, commercial partners and suppliers through personalised experiences, artificial intelligence-assisted recommendations and context-aware mobile features.

Whenever we use the terms "WinesApp", "we", "us" or "platform", we mean the service provided through the mobile applications and associated services.

2. Data we collect

Depending on how you use the platform, we may collect:

• Name and contact details.
• Email address.
• Language preferences.
• Country or region.
• Account information.
• History of interactions on the platform.
• Check-ins made.
• Wine preferences.
• Restaurants, producers or places visited.
• Content voluntarily submitted by the user.
• Technical device data.
• Information needed to improve security and prevent fraud.

We never collect more information than is necessary to provide our services.

3. How we use your data

Your data may be used to:

• create and manage your account;
• personalise recommendations;
• present relevant content;
• improve how the platform works;
• develop new services;
• respond to your requests;
• ensure security and prevent abuse;
• comply with legal obligations.

4. Artificial Intelligence

WinesApp uses artificial intelligence to enhance the user experience.

AI may assist with recommendations for wines, food pairings, experiences, producers and related content.

These recommendations are always assistive and do not replace the user's decision or the guidance of specialist professionals.

Data used by AI services is processed in accordance with this Policy and applicable legal requirements, including the European Union Artificial Intelligence Act (AI Act), where applicable.

5. Location and context

Some features depend on the context in which the user is located.

With explicit permission, the application may use information such as approximate location, check-ins or establishments visited to provide more relevant experiences.

These permissions can be changed or withdrawn at any time in the device settings.

6. Sharing data

WinesApp does not sell personal data.

We may share information only where necessary for:

• providing the service;
• processing payments;
• sending notifications;
• operating technology services;
• complying with legal obligations.

Wherever possible, these partners receive only the information that is strictly necessary.

7. Data retention

We retain data only for as long as necessary to fulfil the purposes described in this Policy or for as long as we are legally required to do so.

8. Security

We apply technical and organisational measures designed to protect personal data against loss, unauthorised access, misuse or disclosure.

Although no system is entirely invulnerable, we follow recognised security practices and continuously monitor our systems.

9. Your rights

Under the General Data Protection Regulation (GDPR), you may request:

• access to your data;
• rectification;
• erasure;
• restriction of processing;
• data portability;
• objection to processing;
• withdrawal of consent.

10. Cookies and similar technologies

The website uses essential cookies and, with consent, functional, analytics and marketing cookies.

Further details are available in the Cookie Policy.

11. Changes

This Policy may be updated to reflect legal, technological or functional changes.

Where changes are material, we will inform users through the usual channels.

12. Contact

For any question concerning privacy or data protection, please contact:

geral@winesapp.me